Topic by Tielin Xu
Content
Hi,
I got a requirement to get a third party application to integrate to RightNow. I created an addin to receive info from third party without problem. I am struggling to store the info. Our administrator created a customer object and deploy it. I was unable to create this object to store info since my addin as automated process does not work with workspace interfaces. I created new Ribbon button addin, which I can create this customer object as interface showed in workspace when I clicked ribbon button.
My questions:
1. Do I have to use customer object to store the info for other workspaces to reference?
2. Is any way to create customer object invisible, I want the object to store the info, not showed in workspace.
Many thanks to your help.
Tielin