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Retrieving Incident with Thread entries via RightNow Object Query Language (5 Comments)

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Topic by James Gilbert

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 Hi,

I'm using RightNow Connect on version Nov '10.

I am trying to retrieve a list of incidents that include thread entries, and I have specified the thread object on the object template Incident class, but it keeps telling me one of the expected properties or objects is null.

How should I set up the request so that I recieve Incidents in the response with Thread[] populated?

Version

Nov '10

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