Incident update doesn't trigger email notification

Topic by Ahmad Ghaznawi

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Hello,

With the Connect Web Services how do you trigger a response email to the submitter of the incident when creating/updating an incident and adding a thread?

With the XML API there was option to include a response pair and type which triggered the email:

            <pair name="response" type="pair">
                <pair name="type" type="integer">4</pair>
            </pair>

What is the equivalent of this with the Connect API?

Thanks,
Ahmad

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