RightNow .NET Add-In - get logged in user info and trigger on read operations

Topic by Arvi Raja

Hello All

Wanted to know if following is possible

1. From .NET Add-In control can we get who triggered the read/create/update or delete operation on account object?

say agent named "Jim" logs in to Right Now and updates the Account - i want to capture name - "Jim", what operation he intended "Query, Create, Update or Delete

2. I believe Read/Query  is not possible to trigger. but is it possible with any other workaround?

i searched the docs and couldnt find anything specific to this http://documentation.custhelp.com/euf/assets/devdocs/may2011/developer/Connect_Web_Services_for_SOAP/Default.htm

or here http://docs.oracle.com/cd/E38109_02/ok_8.5.1_rn_integr_gd.pdf

Thanks for any help

Arvi