Agent scripting questions

Topic by Andrey Tyurin

Hi all,

I have questions regarding agent scripting:

1. Is it possible to change script questions from add-in?

2. There is limitation for the IRecordContext::RefreshWorkspace Method:

Changes made to relationship data, such as a task to a contact or incident will not be reflected when invoking this method. To see changes to relationship data it is recommended the add-in force a save on the workspace by using the ExecuteEditorCommand from the IAutomationContext.

Because of this behavior I cannot change some variable inside an agent script. Is there any possiblity to refresh workspace with child controls without saving the workspace?

Best regards,

Andrey Tyurin