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Related incident not saved from Custom process event handler (10 Comments)

Topic by Bishnu Paudel

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hi all,

I have a custom event handler for update event of a CUSTOM OBJECT which is related to incident object and will always have one incident per record. My script is simply trying to update the subject of related incident to some static text. The updated subject is accessible from rest of the code but it's not being saved in the server. I can't figure out what am I missing. Please help.

Thanks,

Bishnu

 

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