Topic by Chris Bird
Hi,
We currently have a demo environment and would like to build & configure based on inbound telephony.
Is there any built-in functionality which would allow this? I have spotted the CTI add-ins and "CTI Simulator Controller" navigation item but this throws the following error:
The composition produced a single composition error. The root cause is provided below....
1) The component 'Oracle.RightNow.Cti.Simulator.Controller.Views.CtiSimulatorControllerView' does not have a resource identified by the URI '/OracleRightNow.Cti.Simulator.Controller;component/views/ctisimulatorcontrollerview.xaml'.
Resulting in exception, etc. etc.'
Any help would be greatly appreciated.