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Please help - Attempting to use Soap XML request to Create Custom Object data - Error: Could not...

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Topic by Heath Langreck

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Has anyone successfully done a create of RightNow custom objects data using XML request? Are there any examples (sample code)?
 
I have used the RightNow documentation Sample Code XML snippets to successfully invoke different types of creates and updates, even an update of a custom field (system attribute) added to "contacts"; however, I am stuck on getting it to do a create of a different custom object. This custom object was created in RightNow by our admin as a full object (as opposed to the system attribute). It is in the same package "Eloqua" as the system attribute I can update. Whenever I attempt to create using XML over soap via Soap UI tester, I receive the error:
Could not find property for given key: ActivityDetails
While processing GenericField: Eloqua
While processing GenericFields[0]: Eloqua
While processing Contact->CustomFields(rng_v1_2::GenericObject)
 
I've tried every combination I can think of to put in these various field names (keys it's looking for) of the request, but it's consistent on the error message as long as I have the valid package "Eloqua" named where it should be.
 
Please help. I've searched these forums and Google for some good working code sample for the custom objects, but I can't seem to locate any like RightNow provides for other scenarios.
 
Thanks!
 
Code snipped of XML request attached in code block.
 
Full error msg:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
   <soapenv:Header/>
   <soapenv:Body>
      <soapenv:Fault>
         <faultcode>soapenv:Sender</faultcode>
         <faultstring>Could not find property for given key: ActivityDetails
While processing GenericField: Eloqua
While processing GenericFields[0]: Eloqua
While processing Contact->CustomFields(rng_v1_2::GenericObject).</faultstring>
         <detail>
            <n0:RequestErrorFault xmlns:n0="urn:faults.ws.rightnow.com/v1_2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
               <n0:exceptionCode>INVALID_REQUEST</n0:exceptionCode>
               <n0:exceptionMessage>Could not find property for given key: ActivityDetails
While processing GenericField: Eloqua
While processing GenericFields[0]: Eloqua
While processing Contact->CustomFields(rng_v1_2::GenericObject).</n0:exceptionMessage>
            </n0:RequestErrorFault>
         </detail>
      </soapenv:Fault>
   </soapenv:Body>
</soapenv:Envelope>

 

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