Channel: Discussion Forum > Connect Data Services

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Unable to get to Custom fields via SOAP

January 15, 2014, 8:25 am

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Topic by csmith

Content

I keep getting an error try to access any custom fields, we just upgraded to v1.2 in order to use the new SOAP features. I have triple verified the custom field exists under Orgs and verified the name. I've tried custom fields under Orgs and Contacts and I always get the same response.

Version

November 2012

Code Block

REQUEST:<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v1="urn:messages.ws.rightnow.com/v1_2" xmlns:v11="urn:base.ws.rightnow.com/v1_2"><soapenv:Header><v1:ClientInfoHeader><v1:AppID>XXXX</v1:AppID></v1:ClientInfoHeader><wsse:Security soapenv:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"><wsse:UsernameToken wsu:Id="UsernameToken-3902281" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"><wsse:Username>XXXXX</wsse:Username><wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">XXXXXX</wsse:Password></wsse:UsernameToken></wsse:Security></soapenv:Header><soapenv:Body><v1:QueryObjects><v1:Query>SELECT Organization.CustomFields.c.ar_amount FROM Organization WHERE Organization.ID = 46566</v1:Query></v1:QueryObjects></soapenv:Body></soapenv:Envelope>

RESPONSE:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Header/><soapenv:Body><n0:QueryObjectsResponse xmlns:n0="urn:messages.ws.rightnow.com/v1_2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:n1="urn:faults.ws.rightnow.com/v1_2"><n0:Result><n0:RNObjectsResult/><n0:Paging><n0:ReturnedCount>0</n0:ReturnedCount><n0:StartIndex>0</n0:StartIndex><n0:QueryHandle/></n0:Paging><n0:Fault><n1:exceptionCode>INVALID_REQUEST</n1:exceptionCode><n1:exceptionMessage>Selected column is not an object: ar_amount</n1:exceptionMessage></n0:Fault></n0:Result></n0:QueryObjectsResponse></soapenv:Body></soapenv:Envelope>

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