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How to update Account's Email field and Account's Phone field (1 Comment)

January 12, 2014, 5:38 am

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Topic by Shai Hangel

Content

Hi,

I'm trying to update Account Email field using API and

the fields Email & Phone not been updated.

all other fields (First name, last name) been updated.

could you advice how it can be modified?

thanks,

Shai.

Version

may2012

Code Block

public void GetAndUpdate(long lAccID)
{
    ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
    clientInfoHeader.AppID = "Basic Object";
    String queryString = "";
    queryString = "SELECT Account  FROM Account WHERE ID = " + lAccID.ToString() + ";";

    Account accountTemplate = new Account();
    RNObject[] objectTemplates = new RNObject[] { accountTemplate };

    try
    {

        RightNowSyncPortClient _client;
        _client = new RightNowSyncPortClient();
        _client.ClientCredentials.UserName.UserName = "[MyUser]";
        _client.ClientCredentials.UserName.Password = "[MyPassword]";

        //QueryObjects
        QueryResultData[] queryObjects = _client.QueryObjects(clientInfoHeader, queryString, objectTemplates, 10000);
        RNObject[] rnObjects = queryObjects[0].RNObjectsResult;
        System.Console.WriteLine("Account Count: " + rnObjects.Length.ToString());

        foreach (RNObject obj in rnObjects)
        {
            Account acc = (Account)obj;
            AccountOptions aop = new AccountOptions();
            aop = acc.Attributes;

            Phone[] pns = new Phone[100];
            if (acc.Phones != null && acc.Phones.Length > 0)
            {
                pns = acc.Phones;
            }

            Email[] eml = new Email[100];
            if (acc.Emails != null && acc.Emails.Length > 0)
            {
                eml = acc.Emails;
                foreach (var e in eml)
                {
                    e.Address = e.Address + "9";    //test1. trying to edit "Email", The update was NOT successful for this field 
                }
            }
            System.Console.WriteLine(" ----------------------------- ");

            //-- update 
            acc.Name.First = acc.Name.First +"_NEW";  //The update was successful for this field. 
            acc.Emails[0].Address = "aaa1@bbb.ccc";   //test 2. trying to edit "Email", The update was NOT successful for this field 

            UpdateProcessingOptions options = new UpdateProcessingOptions();
            options.SuppressExternalEvents = false;
            options.SuppressRules = false;

            acc.NotificationPendingSpecified = false;
            acc.PasswordExpirationTimeSpecified = false;

            RNObject[] newObjects1 = new RNObject[] { acc };

            //Invoke the Create Operation
            try
            {
                ClientInfoHeader clientInfoHeader1 = new ClientInfoHeader();
                clientInfoHeader1.AppID = "Basic update";
                _client.Update(clientInfoHeader1, newObjects1, options);

                Console.WriteLine("Updated");
                System.Console.ReadLine();
            }
            catch (Exception ex)
            {
                //Console.WriteLine(ex.Code);
                Console.WriteLine(ex.Message);
                Console.ReadLine();
            }
            //== update 
        }
        Console.ReadLine();
    }
    catch (Exception ex)
    {
        Console.WriteLine(ex.Message);
        Console.ReadLine();
    }
}

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