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Cannot access a 'fill inbox' column from profile2queue table in Report Designer

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Topic by Jared

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We're trying to replicate the Fill Inbox feature in an AddIn. All required fields from the Account, Profile, Queues are available except one. It's the "seq" column, named "Position" in the profile2queue table. This column identifies the priority order of the queues used during the Fill Inbox functionality.

This column is visible in the main Data Dictionary, but is not visible in the Data Dictionary which is available to the Report Designer. The two screenshots show the difference.

It does not look like there is anything about this column which would give it reason to be hidden. Can you please look into exposing this column to the Report Designer, or let us know if there is another way to get this information?

Thanks,

Jared

Version

February 2013

Image

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Data Dictionary_profile2queue_seq_column_is_visible.png(59KB)

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