Topic by praneeth kuppa
Content
Hi,
How can i integrate third party applications into rightnow cx.Could somebody give me an example of what kind of third party applications are integrated into oracle rightnow.
I have a requirement.
It is becoming a tedious task to create user account for agents in my organisation.Creating a hundred user accounts and assigning profiles,groups etc to them is no easy task.All i want is to feed an excel sheet containing details of user agents and get the accounts created and make the task less mundane.I want to develop a third party plugin in this regard.How am i supposed to start attacking this problem.I'm proficient with java and web services.