UI not reflecting Custom Field update after Add-In change

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I'm not sure what I'm missing but I'm unable to make the UI control for a Custom Field text object update to a new value via an Add-In. I have verified that the Custom Field is updating to the new value but the UI doesn't change after calling a refresh. My best guess is I'm not refreshing on the right event or maybe I should be using IRecordContext instead of IGlobalContext? Here are the steps that I'm taking.

1. Save a Incident to generate the Incidient.ID.

2. Use the ID to make an external call to another service.

3. Use the results from the external call and update the Custom Field.

I'm performing all of this inside the Saved event on the GlobalContext.AutomationContext.CurrentWorkspace. Code sample included in the Code Block section.

Code Block

public void CurrentWorkspace_Saved(object sender, EventArgs e)
{
    _saved = true;
    if (_processDataToBXM)
    {
        //retreive the results after the save
        _contact = _globalcontext.AutomationContext.CurrentWorkspace.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Contact) as IContact;
        _incident = _globalcontext.AutomationContext.CurrentWorkspace.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
        //external call
        string authToken = RetrieveAuthenticationToken();
        //external call
        ProcessResults r = CreateNewBXMCase();
        if (r.Success)
        {
            r.Results += "?auth=" + authToken;
            //$p_icf_36
            //Set the value of the custom field
            _incident.CustomField.Where(a => a.CfId == 36).FirstOrDefault().ValStr = r.Results;
        }
        else
        {
            ErroHandle("Failed at some point when attempting to create a case.", new Exception(r.Results));
        }
        _processDataToBXM = false;
        _processURLSetRefreshScreen = true;
        //Save the value of the Custom Field
        _globalcontext.AutomationContext.CurrentWorkspace.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
    }
    if (_processURLSetRefreshScreen)
    {
        _processURLSetRefreshScreen = false;
        //retreive the results after setting the custom field
        _contact = _globalcontext.AutomationContext.CurrentWorkspace.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Contact) as IContact;
        _incident = _globalcontext.AutomationContext.CurrentWorkspace.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
        //this shows that the results saved and return the expected value
        string url = _incident.CustomField.Where(a => a.CfId == 36).FirstOrDefault().ValStr;
        //after calling this I would hope the UI control for the custom field would reflect the URL string above, but it's still blank
        _globalcontext.AutomationContext.CurrentWorkspace.RefreshWorkspace();
        _globalcontext.AutomationContext.CurrentWorkspace.TriggerNamedEvent("BXMURLCreated");
    }
}

UI not reflecting Custom Field update after Add-In change

Content

Code Block

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