Topic by Dan Corith
Content
The objective is simple but my results have varied to say the least. I'm trying to pull a list from a Custom Field type Menu. Inside of RightNow, if I select Configuration -> Database -> Custom FIelds -> Incident, there is a folder and inside that folder is the Custom Field "Company" it is a 'Data Type' of Menu.
When I attempt to perform a Soap call to retrieve the NamedID[] for this Menu, here is what I attempt to run (Code Block section).
This line causes a NullReferenceException and this as the message: "NamedID not found: Incident.CustomFields.Company". I understand that I probably have the string incorrect for the FieldName parameter. I'm basing what it should be off of this notation in the api documentation (The second note).
On a side note I have been trying to figure out how I could add additional items to the Menu type through the soap interface but I haven't had much success(zero to be exact). Can anyone provide a .NET + Soap code example of how I could do that?
