How to INSERT data to "Account" (C# API)

Topic by Shai Hangel

Content

Hello,
Is there any example of how to use API in C#, for INSERT new record in “Account” ?
(not by creating xml data. I mean by objects)  

Is RN need to set special permission to my environment for using this option?
Maybe some kind of “write permission”, as same as the “II_CONNECT_ENABLED” configuration?
I found this answer earlier:
http://communities.rightnow.com/posts/dcbed994fd?commentId=28978#28978
“The II_CONNECT_ENABLED configuration has to be set to true. This is a hidden configuration entry, meaning it cannot be enabled by customers, only RN.”
)

I wrote some code like this, and I get “Access denied”:
Is something missing?
where can I get the documentation/samples for API?

RightNowSyncPortClient _client;
            _client = new RightNowSyncPortClient();
            _client.ClientCredentials.UserName.UserName = "[my user]";
            _client.ClientCredentials.UserName.Password = "[my password]";

            Account acc = new Account();
            acc.ID = new ID();

            PersonFullName pfn = new PersonFullName();
            pfn.First = "MyFirstName";
            pfn.Last = "MyLastName";
            acc.Name = pfn;

            

            acc.DisplayName = "FirstLast";

            //Build an Email object
            Email email = new Email();
            email.action = ActionEnum.add;
            email.actionSpecified = true;
            email.Address = "shai.hangel@pdgm.com";

            NamedID emailType = new NamedID();
            emailType.ID = new ID();
            emailType.ID.id = 0;
            emailType.ID.idSpecified = true;
            email.AddressType = emailType;

            acc.Emails = new Email[] { email };


            
//…….
//…….
//…….
//…….
            

            //Build the RNObject[]
            RNObject[] newObjects = new RNObject[] { acc };

            //Set the processing options
            CreateProcessingOptions options = new CreateProcessingOptions();
            options.SuppressExternalEvents = false;
            options.SuppressRules = false;

            //Invoke the Create Operation
            try
            {
                ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
                clientInfoHeader.AppID = "Basic Create";
                RNObject[] results = _client.Create(clientInfoHeader, newObjects, options);
                System.Console.WriteLine("\nNew account with ID: " + results[0].ID.id + " created.");
                System.Console.WriteLine("New account with ID: " + results[0].ID.id + " created.");

                System.Console.ReadLine();

            }
            catch (Exception ex)
            {
                //Console.WriteLine(ex.Code);
                Console.WriteLine(ex.Message);
            }

//…

Thanks,
Shai.
 

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