Topic by Pakua
Exception: fault.api.rightnow.com.RNOWException: Access Denied. Client address not authorized Transaction=[account_login] at api.rightnow.com.RNOWUtil.RunTransaction(ApiOperation TransOp, Object TransParam) at api.rightnow.com.RNOWUtil.login(String UserName, String Password)
I am unable to find any documentation on how to solve this RNT Error message. When i run my code on my local machine it works great. On production servers its not working, i believe that i have all configuration settings on my end set up right. The client does not have any type of IP blocking but has added our production IP to friendly sites anyway.