Topic by Umer
Hi,
I have to parse and traverse through a xml document which I will be receiving from an external system. The external system will be sending data which will be converted into incident, attachments and tasks. The data structure will be like, each incident will be having one or more tasks.
I am trying to get this document, after parsing and reading values out of xml tags I will be creating incident and incident tasks.
Is it a good way to do it in custom script/connect PHP? Or can I use OOTB SOAP webservice and expose it to external webservice?
Currently I am using below PHP code and it is giving me tags and their values:
But I am not sure how will I traverse for the childs (tasks, attachments) of the incidents like below:
<Siebel>
<servicerequest>
<sr_num>
12345
</sr_num>
<problem>
test problem
</problem>
<email>
test@gmail.com
</email>
<tasks>
<task1>
<id>1/</id>
<name>first task</<name>
<description> this is first task </description>
</task1>
<task2>
<id>2/</id>
<name>2nd task</<name>
<description> this is 2nd task </description>
</task2>
</tasks>
</servicerequest>
</Siebel>