CreatedTime and UpdatedTime in Account table are blank (2 Comments)

Topic by Simon Kilgarriff

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Hi all,

I'm not the most technical so bear with me.   For an integration/SSO solution I need to query the accounts table and pull up a list of account created/edited between a certain time - so i get my delta.   To start with I've built a query to show all accounts:

select name.first, name.last, login, emails.address, updatedtime, createdtime from Account

This is where my problems start.   I'm getting no data returned for updatedtime or createdtime (see screen shot).    If I switch to another table (contact, incident, organization) i get data.   I know the Accounts table doesn't have an explicit created or updated field in it according to data dictionary - however in the agent desktop editing an account and clicking audit log shows there is data present.

I've tried the query on my dev sites and prod in case it was something like that but the result is the same.  I've also tried the query on another version site which is separate and I get the same there.  

Is there something different I should be doing or has anyone got a workaround?  

I appreciate your thoughts.

Simon

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