Quantcast
Viewing all articles
Browse latest Browse all 2504

Connect Object Explorer and ROQL confusing me. (6 Comments)

Topic by Simon Kay

So I'm trying to create an ROQL query to pull open incidents assigned to a specified contact. I know using a report would probably be easier but I've multiple environments and multiple interfaces and its a whole load of bother!

I've been investigating the Connect Object Explorer and find that its not as straight forward as it seems. Under the Incident object theres a PrimaryContact Object, when I try and run "Select Incident.PrimaryContact from Incident where id = 8241264" I get "Non-existant column: 'PrimaryContact'". 

Am I misunderstanding this system?

I read through the community and found someone suggesting using the Contact object with the PrimaryContactIncidents object, but couldnt find reference to PrimaryContactIncidents anywhere.

Could someone nudge me in the right direction?


Viewing all articles
Browse latest Browse all 2504

Trending Articles