ROQL query for contact ID based on email address (1 Comment)

Topic by Mike Kramer

Can someone help me with the syntax to find the contact ID based on an input of an email address?  We have a situation where we want users to enter only their email address on our web site on a form.  When they submit that form, we want an incident created.  Requirements for creating an incident are a primary contact ID and subject.  So my objective is to find the contact ID based on the email address.  I'm using the REST API and I have found this link: https://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/op-services-rest-connect-v1.4-queryResults-get.html

Just unclear how to search for the email address.  I think email addresses are in a separate table??

Using the example, I would expect something like:

?query=select id from contacts where contacts.email like 'mike@norwood.com'  but this definitely doesn't work. 

Is there a database diagram that shows the table structures?

https://mysite.example.com/services/rest/connect/v1.3/queryResults/
?query=select id,subject from incidents where id<=10;