How to get Answers by Product or Category using RightNow Service API or using RightNow KF Service... (1 Comment)

Topic by Abhishek Shrivastav

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 We need to get Answers by Product or Category using RightNow Service API or using RightNow KF Service API I found a sample in RightNow KF Service API documentation. Code is as shown bellow. But this code sample takes the "SearchTerm" parameter "Beatles" in the line- SearchResponse searchResponse = _client.SearchContent(_header, _knowledgeInteractionId, "Beatles", contentFilters, true, true, 10, searchOrigin, null, null, 0); But we need to get Answers only based on Product and/or Category we do not want to provide any "SearchTerm". How can we achieve this? Any other ways to achieve this will also be appreciated.

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