Screenpop Call to Rightnow focus (11 Comments)

Topic by RD

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Hi,

I am using the screenpop (http://localhost:57575/screenpop?t=editor&recordType=5&id=23) to open a record in CRM from an external application.

My requirement is that I want to bring CRM in focus on the agent machine when the record is opened.

So, There is a button on my external application where i click and the screenpop get request is fired and opens a record in rightnow. At the same time i want that agent's machine Rightnow should come in at that time.

Any suggestions? 

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