CreatedTime may not be set due to visibility restrictions (7 Comments)

Topic by Salvatore

Content

Hello,

I'm trying to update/delete a list of contacts obtained via a QueryObjects call, but I always get the following error messages:

CreatedTime may not be set due to visibility restrictions while performing the operation: destroy
While processing Contact->CreatedTime(dateTime)

CreatedTime may not be set due to visibility restrictions while performing the operation: update
While processing Contact->CreatedTime(dateTime)

It's not clear why the Destroy and BeginUpdate calls both fail, since the list of contacts is populated correctly (see the attached screenshot). Do you have any ideas/suggestions?

My main goal is to append a suffix to the contacts' login&e-mail fields.

Thanks and kind regards,

Salvatore

-------------------

publicvoid DeleteContacts(List<Contact> contacts)
         {
             //Create the DestroyProcessingOptionsDestroyProcessingOptions options = newDestroyProcessingOptions();
             options.SuppressExternalEvents = false;
             options.SuppressRules = false;
             if (contacts != null)
             foreach (Contact c in contacts)
             {
                 // Safety check - Not really needed, but we are deleting contacts!foreach (GenericField cf in c.CustomFields)
                 {
                     if (cf.name == "c$csat_imported")
                         if ((bool)cf.DataValue.Items[0])
                         {
                             RNObject[] objects = newRNObject[] { c };
                             ClientInfoHeader clientInfoHeader = newClientInfoHeader();
                             clientInfoHeader.AppID = "TEST";
 
                             //Invoke the Delete operation. This point is reached but the call fails
                             _service.Destroy(clientInfoHeader, objects, options);
                             MessageBox.Show(c.Login); // Debug only
                         }
                 }
 
             }
         }
 
        publicvoid BeginUpdateContacts(List<Contact> contacts)
         {
            //Create the update processiong optionsUpdateProcessingOptions options = newUpdateProcessingOptions();
            options.SuppressExternalEvents = false;
            options.SuppressRules = false;
 
            foreach (Contact c in contacts)
            {
              // Already updated?if (!c.Login.Contains("-CSAT"))
                {
                    c.Login += "-CSAT";
 
                    NamedID addressType = newNamedID();
                    ID primarymailID = newID();
                    primarymailID.id = 1;
                    addressType.ID = primarymailID;
                    addressType.ID.idSpecified = true;
 
                    c.Emails[0].AddressType = addressType;
                    
                    c.Emails[0].Address += "-CSAT";
                    c.Emails[0].action = ActionEnum.update;
                    c.Emails[0].actionSpecified = true;
 
                    RNObject[] objects = newRNObject[] { c };
                    try
                    {
                         ClientInfoHeader clientInfoHeader = newClientInfoHeader();
                         clientInfoHeader.AppID = "TEST";
                         _service.BeginUpdate(clientInfoHeader, objects, options, newAsyncCallback(BeginUpdateContactsCallback), null);
                    }
                    catch (FaultException e)
                    {
                         // Handle FaultException without using the MessageBoxMessageBox.Show(e.Message);
                    }
                    catch (SecurityAccessDeniedException e)
                    {
                         MessageBox.Show(e.Message);
                    }
               }
            }
         }

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