Read/pickup the desktop file push to incident of service cloud (1 Comment)

Topic by jayarami reddy

Content

Hi,

I am trying Read/pickup the desktop file push to incident of service cloud using Connect PHP API.

but i am getting empty result and am using the below code

please help me this issue

Version

Service Cloud

Code Block

<?php

/**
 * CPMObjectEventHandler: fileattachement
 * Package: RN
 * Objects: Incident
 * Actions: Create
 * Version: 1.2
 * Purpose: create a Incident in Salescloud
 */
 
use \RightNow\Connect\v1_2 as RNCPHP;
use \RightNow\CPM\v1 as RNCPM;

class fileattachement implements RNCPM\ObjectEventHandler
{
    public static function apply($runMode, $action, $incident, $cycle)
    {
        if ($cycle !== 0) return;
        //ob_start();
$myFile = "JRRTEST.txt";
$fh = fopen($myFile, 'r');
$theData = fread($fh, filesize($myFile));
fclose($fh);
echo $theData;

//echo fread($myfile,filesize("test.txt"));
//fclose($myfile);
//echo $myfile;
$msg = ob_get_contents();            
            ob_end_clean();
            $f = fopen('/vhosts/asaelectronics/euf/assets/CPM/log.txt','a');
           fputs($f,$msg);
           fclose($f);


    }
}
class fileattachement_TestHarness implements RNCPM\ObjectEventHandler_TestHarness
{
    static $inc_invented = NULL;
    
    public static function setup()
    {     
        $inc = RNCPHP\Incident::fetch(173);
        static::$inc_invented = $inc;
        return;
    }
    public static function fetchObject($action, $object_type)
    {
        // Return the object that we want to test with.
        return (static::$inc_invented);
    }
    public static function validate($action, $object)
    {
        return true;
    }
    public static function cleanup()
    {
        // Destroy every object invented        
        static::$inc_invented = NULL;
        return;
    }
}

?>

Read/pickup the desktop file push to incident of service cloud (1 Comment)

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