Topic by Nagappan Raja
Hi,
We are integrating sales cloud and Rightnow using iCS. When a contact is created from rightnow to OSC, ICS updates OSC partyid in RNOW's COntact field External reference. But it fails because of the below error.
Invoke JCA outbound service failed with application error, exception: com.bea.wli.sb.transports.jca.JCATransportException: oracle.tip.adapter.sa.api.JCABindingException: oracle.tip.adapter.sa.impl.fw.ext.org.collaxa.thirdparty.apache.wsif.WSIFException: servicebus:/SVC_OSC_CONTACT_UPDATED_01/Resources/resources/application_471/inbound_300/resourcegroup_52/ContactUpdated_CALLBACK_SUC.wsdl [ ContactUpdated_ENDPOINTPortType::Update(parameters,parameters) ] - WSIF JCA Execute of operation 'Update' failed due to: <![CDATA[ Fault Code : soapenv:Sender
Fault String : Invalid Field While processing Contact->ExternalReference(string). Fault Details :
<n0:RequestErrorFault xmlns:n0="urn:faults.ws.rightnow.com/v1_3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<n0:exceptionCode>INVALID_FIELD</n0:exceptionCode>
<n0:exceptionMessage>Invalid Field While processing Contact->ExternalReference(string).</n0:exceptionMessage> </n0:RequestErrorFault>
Any idea to the above issue.
Thanks
Nags.