Create API is not working when I invoke the soap request(using v1_2) to the Rightnow INstance(V1.1)

Topic by Prabhat Ranjan

Hi , I am trying to invoke the the soap request with this body.(Using Connector webservice to soap) to Rightnow Instance which is still refering v1.1

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v1="urn:messages.ws.rightnow.com/v1_2" xmlns:v11="urn:base.ws.rightnow.com/v1_2">
       <soapenv:Header>
        <ns7:ClientInfoHeader xmlns:ns7="urn:messages.ws.rightnow.com/v1_2" soapenv:mustUnderstand="0">
            <ns7:AppID>Basic Update</ns7:AppID>
        </ns7:ClientInfoHeader>
        <wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" mustUnderstand="1">
            <wsse:UsernameToken>
                <wsse:Username>xyz</wsse:Username>
                <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">xyz</wsse:Password>
            </wsse:UsernameToken>
        </wsse:Security>
    </soapenv:Header>
   <soapenv:Body>
 <ns7:Create xmlns:ns7="urn:messages.ws.rightnow.com/v1_2">
   <ns7:RNObjects xmlns:ns4="urn:objects.ws.rightnow.com/v1_2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns4:Organization">
     <ns4:Name> Oracle RightNow_5</ns4:Name>
</ns7:RNObjects>
<ProcessingOptions>
        <SuppressExternalEvents>false</SuppressExternalEvents>
        <SuppressRules>false</SuppressRules>
     </ProcessingOptions>
</ns7:Create>
   </soapenv:Body>
</soapenv:Envelope>

Here it is refering that Version v1_2. but my instance is still refering older version  v1.1 so I am trying to invoke the above request. it is giving response

500 error

javax.xml.ws.soap.SOAPFaultException: Service not yet found
    at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:189)
    at com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:122)
    at com.sun.xml.ws.client.dispatch.DispatchImpl.doInvoke(DispatchImpl.java:187)
    at com.sun.xml.ws.client.dispatch.DispatchImpl.invoke(DispatchImpl.java:206)



So could you please tell me what is wrong with that. because it should support backward compatibity.. DO we need to upgrade or instance or without upgrading it should invoke correctly..or anything I am doing wrong.

I am seeing this issue for all api, Create, Destory update etc......

Appreciate your response

Thanks

Prabhat Ranjan