Chat Soap (10 Comments)

Topic by Bharath Lohray

I tried to access the WSDL page of the soap_chat from

http://company--tst.custhelp.com/cgi-bin/company__tst.cfg/services/chat_soap?wsdl=enduser

and received

"There has been an error with your request."

Does the soap chat access need to be purchased sepecifically? Or enabled? I looked up all the options mentioned in the docs on the RightNow CX settings sections and made sure all visible optins were enabled.

Also, I do not see the options related to 3rd party chat API in the settings sectiosn of the RightNow CX.

Thank you.