Topic by Jared
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There are 2 issues here. First, the attached image shows an exception that we received which looks to be a RN issue. Let me know if there is anything we can do about this, as the customer saw it and we'd like to have a good response for it.
The other issue is related, and more important. We recently saw a popup similar to this which was from a nullreference exception in our AddIn code that was caught and handled internally. I've never seen these kinds of internal errors popup to the desktop before. Is there a setting within RightNow where we can suppress these kinds of popups, or is there perhaps a setting within Windows we need to research?
Thanks!
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