Putting the standard text by clicking a button in a workspace

Topic by Shreyas Pandhari

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Hi,
Hope all are doing fine.

I am designing a business scenario as below:
In an incident workspace, on a tab (say Tab1) I want to put a button "Insert Standard Text" on Tab1. After clicking on this button I want invoke standard text window from where I can select the standard text. The selected standard text should come into the Text area.

Can this be achieved in RightNow. If yes then how?

If it can be achieved using Add-ins then please elaborate more on this.

Please find attached screenshot describing the requirement.

Thanks,
Shreyas

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