Topic by Georgina Livie
Hi,
We're building a web service to add records a custom object and I'm looking at the 'PAPI Log' dashboard to see if requests are coming through. This post suggests the table should be fit for this purpose: http://communities.rightnow.com/posts/310f980066
On both pre-prod environments and the production site itself the most recent entries are from June (16th for SIT and UAT, 19th for prod...). This was around the time of a copy down from prod to SIT and UAT (executed on different dates) but since the problem is presenting on prod too I doubt it seems unrelated.
There are most definitely API requests being made on SIT and prod at least, so I can't see why they're not appearing on the report. I've tried using the CP's object explorer and again no results are returned.
I've also checked for any configurations which might be set to turn off request logging but didn't find anything.
Does anyone have a suggestion as to what is going on?