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writing HTML content into incident thread (3 Comments)

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Topic by Senthil Krish

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Hi, 

As part of our automation project, I have to add a incident thread  from a Standard Content (HTML version). When I add it using my below code, it writes the raw html tags too (as shown in the pic - html_content.png).

Any help to display the html version of the content without showing the raw html tags in the incident threads would be much appreciated.  

Thanks

Senthil K

 

 

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html_content.png(20KB)

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