Error while run report search filter using ConnectPHP

Topic by Baljeet Singh

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Hi, 

I have report which has some search date range filter. I want to get incidents which are created between two specific dates or transactions.created. I have two filters 

• incidents.created       (Filter Name: IncidentCreated)
• transactions.created  (Filter Name: TimeRange)

When I run this report with search filter values then I am getting this error message.

Cannot run AnalyticsReport: SA Incident moved to another queue hourly(ID=104770): REPORT_ERROR_EXCEEDS_TIME_THRESHOLD

            $status_filter            = new RNCPHP\AnalyticsReportSearchFilter;
            $status_filter->Name     = 'TimeRange';
            $status_filter->Values     = array( '1457009241','1457005641' );
            $Operator                 =   new RNCPHP\NamedIDOptList();
            $Operator->ID            =  6;
            $Operator2                 = new RNCPHP\NamedIDOptList();
            $Operator2->ID             = 4;
                                  
            $filters     = new RNCPHP\AnalyticsReportSearchFilterArray;
            $filters[]    = $status_filter;
            $ar            = RNCPHP\AnalyticsReport::fetch( $report_id);
            $arr        = $ar->run( 0, $filters );
            $nrows        = $arr->count();

Anyone has an idea how to fix this issue?

Thanks in advance !!

Regards

Baljeet Singh

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