Topic by jaya lakshmi
Hello
We have a requirement where we want to display the RN Knowledge base information in a another system (Siebel).
We are using Knowlwdge SOAP API to get answers into Siebel. The issue is with the answers having attachements associated
to them as we want to diaplay the URL of the attachment so that the users can click on that to see them but in the api
call in the URL field only attachment name comes in the response not the whole URL path. Below is the response received:
<n1:SummaryContents>
<n1:SummaryContentList xsi:type="n1:AnswerSummaryContent">
<n2:ID id="192"/>
<n2:UpdatedTime>2016-01-22T11:18:55.000Z</n2:UpdatedTime>
<n1:Excerpt/>
<n1:Title>Test Answer</n1:Title>
<n1:URL>Error.png</n1:URL>
<n1:ContentOrigin>
<n2:ID id="3"/>
<n2:Name>Attachment Answer</n2:Name>
</n1:ContentOrigin>
</n1:SummaryContentList>
</n1:SummaryContents>
Is there anyway to get the whole path in the API call ?