DB API ERROR (3 Comments)

Topic by Steven Naek

Hello,

We are receiving file attachments into OSC  from another source via web service. Some of the file attachments(Not all) are giving an error:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Header></soapenv:Header><soapenv:Body><n0:BatchResponse xmlns:n0="urn:messages.ws.rightnow.com/v1_2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:n1="urn:faults.ws.rightnow.com/v1_2"><n0:BatchResponseItem><n0:RequestErrorFault xsi:type="n1:RequestErrorFaultType"><n1:exceptionCode>UNKNOWN_EXCEPTION</n1:exceptionCode><n1:exceptionMessage>Cannot save/update: PlanRegCtr(ID=*****): 
DB API Error

While processing Custom Object Update() of *****|PlanRegCtr</n1:exceptionMessage></n0:RequestErrorFault></n0:BatchResponseItem></n0:BatchResponse></soapenv:Body></soapenv:Envelope>

Thanks,

Steven