Topic by Henry Tran
Content
Hi,
I'm new to RN. I'm looking for information on how to generate and pass a SAML token from RN Agent workspace to any 3rd party vendor. The documentation only mentions configuring RN to accept SAML tokens from other vendors, but not how to pass one from RN.
I checked some old posts http://communities.rightnow.com/posts/dd8d838410 , but the links provided are being redirected to the Oracle site.
What I'm trying to do is the agent would fill out some fields on the desktop, click a "GO" button, and would be SSO to another vendors site using SAML.
Any help would be greatly appreciated.
