Topic by Jared
We pop the 3PQ chat from within the agent desktop, so each desktop uses the ChatRouted method of the 3PQ API, in addition to normal SOAP API access.
Session authentication works for normal SOAP API access, but does not work for 3PQ API access.
What is the best practice for having dozens of agent desktops making a method call to the 3PQ API using UQ account access?
Thanks.
