Channel: Discussion Forum > Connect Data Services

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DataContext isn't set to a valid EmailHeaderViewModel error

December 17, 2015, 5:10 pm

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Topic by Trey Rowe

Content

I'm seeing an error dialog box that looks to be coming from the RightNow code but I can't pinpoint why it's happening. The relevant traces in the log is below.

I am using an addin but it really isn't doing anything at the point the error is thrown. This error is thrown shortly after the DataLoaded event is fired to my addin. There are some rules that are running however, so maybe that's the issue?

Does anyone have any suggestions?

Version

14.05

Code Block

RightNow.Application Information: 19 : [22:52:37.2653] AddIn framework raise DataLoaded event
RightNow.Application Information: 19 : [22:52:37.3853] AddIn framework DataLoaded event complete

RightNow.Core Error: 19 : [22:52:38.0384] Reporting exception to user
InvalidOperationException: DataContext isn't set to a valid EmailHeaderViewModel
   at RightNow.Applications.EM.Forms.RichThreadView.EmailHeaders.SyncRecipientPicker(RecipientPicker recipientPicker, Action callback)
   at RightNow.Applications.EM.Forms.RichThreadView.EmailHeaders.UseRecipientPickerToResolveNames()
   at RightNow.Applications.EM.Forms.RichThreadView.EmailHeaders.ProcessIncidentResponseCcAndBcc(Incident incident)
   at RightNow.Applications.EM.Forms.RichThreadView.EmailHeaders.EmailHeadersLoaded(Object sender, RoutedEventArgs e)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at MS.Internal.LoadedOrUnloadedOperation.DoWork()
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.AnimatedRenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

Reported from thread 'UI Thread (AppDomain 2)':
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at RightNow.Applications.EM.Controllers.WpfConsoleController.DisplayConsole()
   at RightNow.Applications.EM.Controllers.ConsoleControllerBase.DisplayConsole(Action consoleShownCallback)
   at RightNow.ApplicationController.ApplicationControllerBase.AppDomainLauncher.DisplayConsole()
   at RightNow.ApplicationController.ApplicationControllerBase.AppDomainLauncher.DisplayPrimaryConsole()
   at RightNow.ApplicationController.ApplicationControllerBase.AppDomainLauncher.DisplayConsoleThreadStart(Object unused)
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart(Object obj)

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