Topic by Jared
The 3PQ method call ChatEndpoint.ChatRouted is returning with an error "Invalid agent ID."
The Agent Id, and ChatId are correct.
I saw this once before earlier in the week, and without changes to anything on my side the issue went away after a few failures. Now it has returned, and is not going away. I have tried restarting the desktop, restarting the 3PQ application, and checked all configuration, and it is correct throughout.
Please advise.