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communicating with Social - SRM from Service Cloud

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Topic by Magiva

Hi

 

Ive been tasked with getting data from SRM to then auto-create incidents in OSC

The method here is REST.  The developers documentation for SRM talks about getting an authorisation token which is where im stuck and wonder if anyone else has done this yet and has examples.

Ive done soap queries before and figured rest would be similar and the use of auto token seems strange for a REST method but thats what it says it needs.

 

any help appreciated as always

thanks

 


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