Setting the queue id and status field using the soap api XML (4 Comments)

Topic by Luuk

Content

Goodmorning,

I'm having some issues with the SOAP API.
I'm trying to set the queue and status on create but I keep receiving the error message: Data element in the Message is NULL

I tried adding the queue to the code:

<ns4:Queue>
 <ID xmlns="urn:base.ws.rightnow.com/v1_2" id="12"/>
 </ns4:Queue>

and the status:

    <ns4:StatusWithType>
                <ns4:Status>
                <ID xmlns="urn:base.ws.rightnow.com/v1" id="4" />
                </ns4:Status>
            </ns4:StatusWithType>

Is there someone who can tell me what I'm doing wrong because the documentation is a bit vague on the matter.

I've attached the entire code to the this post in the code block.

Thank you very much in advance.

Kind Regards,
Luuk

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