Channel: Discussion Forum > Connect Data Services

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Create Account through C# resulting in Data Element is NULL (11 Comments)

June 30, 2015, 11:52 am

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Topic by Shiloh Madsen

Content

I'm getting the dreaded data element is null error when attempting to create a new account in OSvC. This code worked on a previous version of OSvC, so I'm wondering if something has changed, but I can't seem to find out what. I'm checking the various required fields and they all SEEM good...can anyone see anything wrong below?

Code Block

{WindowsFormsApplication1.RightnowService.Account}
    base: {WindowsFormsApplication1.RightnowService.Account}
    AccountHierarchy: null
    accountHierarchyField: null
    Attributes: {WindowsFormsApplication1.RightnowService.AccountOptions}
    attributesField: {WindowsFormsApplication1.RightnowService.AccountOptions}
    Country: null
    countryField: null
    CustomFields: null
    customFieldsField: null
    DisplayName: "US"
    displayNameField: "US"
    DisplayOrder: 0
    displayOrderField: 0
    displayOrderFieldSpecified: false
    DisplayOrderSpecified: false
    EmailNotification: null
    emailNotificationField: null
    Emails: {WindowsFormsApplication1.RightnowService.Email[1]}
    emailsField: {WindowsFormsApplication1.RightnowService.Email[1]}
    Login: "TESTUSER"
    loginField: "TESTUSER"
    Manager: null
    managerField: null
    Name: {WindowsFormsApplication1.RightnowService.PersonFullName}
    nameField: {WindowsFormsApplication1.RightnowService.PersonFullName}
    NameFurigana: null
    nameFuriganaField: null
    NewPassword: null
    newPasswordField: null
    NotificationPending: false
    notificationPendingField: false
    notificationPendingFieldSpecified: false
    NotificationPendingSpecified: false
    PasswordExpirationTime: null
    passwordExpirationTimeField: null
    passwordExpirationTimeFieldSpecified: false
    PasswordExpirationTimeSpecified: false
    Phones: {WindowsFormsApplication1.RightnowService.Phone[1]}
    phonesField: {WindowsFormsApplication1.RightnowService.Phone[1]}
    Profile: {WindowsFormsApplication1.RightnowService.NamedID}
    profileField: {WindowsFormsApplication1.RightnowService.NamedID}
    SalesSettings: {WindowsFormsApplication1.RightnowService.AccountSalesSettings}
    salesSettingsField: {WindowsFormsApplication1.RightnowService.AccountSalesSettings}
    ServiceSettings: {WindowsFormsApplication1.RightnowService.AccountServiceSettings}
    serviceSettingsField: {WindowsFormsApplication1.RightnowService.AccountServiceSettings}
    Signature: null
    signatureField: null
    StaffGroup: {WindowsFormsApplication1.RightnowService.NamedID}
    staffGroupField: {WindowsFormsApplication1.RightnowService.NamedID}
    ValidNullFields: null
    validNullFieldsField: null

{WindowsFormsApplication1.RightnowService.PersonFullName}
    First: "***"
    firstField: "***"
    Last: "YYY"
    lastField: "YYY"
    PropertyChanged: null

{WindowsFormsApplication1.RightnowService.NamedID}
    ID: {WindowsFormsApplication1.RightnowService.ID}
    idField: {WindowsFormsApplication1.RightnowService.ID}
    Name: null
    nameField: null
    PropertyChanged: null

?newAcct.Profile.ID
{WindowsFormsApplication1.RightnowService.ID}
    id: 32
    idField: 32
    idFieldSpecified: true
    idSpecified: true
    PropertyChanged: null

?newAcct.StaffGroup
{WindowsFormsApplication1.RightnowService.NamedID}
    ID: {WindowsFormsApplication1.RightnowService.ID}
    idField: {WindowsFormsApplication1.RightnowService.ID}
    Name: null
    nameField: null
    PropertyChanged: null
?newAcct.StaffGroup.ID
{WindowsFormsApplication1.RightnowService.ID}
    id: 101148
    idField: 101148
    idFieldSpecified: true
    idSpecified: true
    PropertyChanged: null

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