Topic by Paul B
Content Library includes Standard Text and Variables (part of Service configuration), which contain localized texts that can be included into an Answer or a Response.
1. Is there anyway to update the value of a Standard Text or a Variable using XML API, RN Connect, or the new SOAP API? For example, if we have a Variable called "HOURS_OF_OPERATION" with a value of "Mon-Thu 8AM-5PM, Fri 8AM-3PM", is there an API call that can change the value to let's say "Mon-Fri 8AM-5PM"?
2. For sites with multiple interfaces (for multiple languages), in the RN Console we can put different value for each interface. Can we do this via the API as well?
Thanks,
Paul