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How to get NamedID Values for "Countries" with RightNow SOAP API?

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Topic by Yashodhar Narvaneni

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We are using RightNow SOAP API to communicate with RightNow. As part of this we will need to get the NamedIDValues of Countries. How can I get them? I could get the NamedID values of other NamedIDs like StateOrProvince by using field "Contact.Address.StateOrProvince", Contact Sources by "Contact.Source". However, for countries, I do not get any values, the field I am using to get countries is "Contact.Address.Country". What am I missing here? What is the field name to get list of Countries NamedID values?

Technologies being used are JaxB and Spring.

 

Version

1.2

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