Error "operation not found" while calling method "RequestChat" from a third party application (2 Comments)

Topic by Shubha Shukla

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Hi

I m facing issue while integrating chat using "The Chat Consumer Interface API".

I am trying to build a third party app (in .net C#) for integrating RightNow chat. I followed steps mentioned in the sample code but its is showing me error "operation not found" while calling method "RequestChat".

This is what is did: I could successfully get the chat API URL and chat API Token using the API Manager WSDL [https://opn-everge3.rightnowdemo.com/cgi-bin/opn_everge3.cfg/services/chat_soap?wsdl=v1.1].

chat API URL: https://bcvipdo02.rightnowtech.com/Chat-WS/services/wschat-enduser
?pool=272:5
chat API Token: 02108e31-5c52-4d6b-ac26-3df2f7ee950e

Then I used "Chat API [https://opn-everge3.rightnowdemo.com/cgi-bin/opn_everge3.cfg/services/chat_soap?wsdl=server] to create chat operations like "RequestChat". But this is throwing exception "Operation Not Found". Code snippet is below.

Please help.

Thanks,

Shubha

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