set contacts.ma_opt_in to null in Connect or in business rules (1 Comment)

Topic by Josh Palmeri

Content

I am trying to set contacts.ma_opt_in (Global Opt-in) to 'No Value' using SOAP API. The alternative was to define a business rule in CX that would accomplish this but I cannot do this either, only Yes or No values are given as options.

I talked with our CSM and with Customer Care concerning this:

"It doesn't look like either option (SOAP API or a business rule) will do what you need which is to "unset" a field from an existing value to NULL."

Anyone come across this?

Thanks,
Josh

Version

Image

Image may be NSFW.
Clik here to view.