Topic by Radagast
I have some general questions about moving an application that is using Connect Data Services from my dev environment to a production Server.
This application was created in .net.
Within the application I have the service reference to Rightnow. I also use RunAnalyticsReports. I seem to connect to the environment with id and password (unless this does not really connect to the environment until I call RunAnalyticsReport) but when I call RunAnalyticsReport it errors out. First question is how can I capture the error?
Second question is do I need to have Rightnow itself launched on the production machine (assuming not). This all worked fine on my dev machine but I did have Rightnow on it as well (connecting to same instance of Rightnow on the Prod machine). Assuming that Rightnow uses port 80/443.
I am on Nov 2014 version.
Any thoughts on this would be most appreciated as I am not well versed in this.