Failed to find object Contact in site meta data (4 Comments)

Topic by Howard Williams

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Hi,

We're trialing CXDev Toolbox for a month for the Object Cleaner. We have a LOT of old Contacts that need to be deleted for various reasons, and will need to be on a regular basis (contacts with 0 incidents mainly, inc. contacts that have been merged leaving 0 incidents)

It uses a ROQL query, and returns results which can then be purged

I used this ROQL query

SELECT ID FROM Contact WHERE Contact.customFields.c.accountnumber = 'delete_me' 

which DID return results (see screenshot) but when I go to purge the results from the table, it says

"Failed to purge results: Failed to find object Contact in site meta data. If objects have been recently added simply sign-out and back in."

If it's able to find the results, then what is the issue? can anybody help? I'm a novice, just looking for an easy way to put this in place to hold us over in the short to medium term whilst business decisions are made, so I'm not an expert by any means, but if anybody can point me in the right direction I'd be eternally grateful...

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