Soap - Can't update email address of user

Topic by Johannes Helbig

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Hi, 

We would like to update existing email adresses of users through a Soap call. When executing the XML, i'm getting the error below.

Error:

<fault>RightNowSyncService|urn:wsdl.ws.rightnow.com/v1 failed
Found out-of-order or unrecognized node Emails|urn:base.ws.rightnow.com/v1 while parsing node of type Account|urn:objects.ws.rightnow.com/v1
Failed in constructing object UpdateMsg : NULL input can not be deserialized
Failed in setting value for element RNObjects array position 0 of object UpdateMsg
Failure in setting value for object Update element Update of type messages_ws_rightnow_com_v1::UpdateMsg
NULL returned from the Update deserializer due to missing or invalid XML</fault>

Could you say what goes wrong?

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