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Need assistance in conversion from XML to SOAP API when trying to set the value for a custom field... (1 Comment)

January 28, 2015, 9:58 am

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Topic by jtazelaar

Content

We are trying to set the value of a custom field for an organization. The custom field name within the Oracle RightNow admin interface is URL, and the column name is url (lower case). We are using May 2012 version of ORN.

The XML request is attached, as is the console error information.

Version

May 2012

Code Block

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Body><Create xmlns="urn:messages.ws.rightnow.com/v1_2"><RNObjects soapenc:arrayType="ns1:RNObject[1]" xsi:type="soapenc:Array" xmlns:ns1="urn:base.ws.rightnow.com/v1_2" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><RNObjects xsi:type="ns2:Organization" xmlns:ns2="urn:objects.ws.rightnow.com/v1_2"><ID xsi:type="ns1:ID" xsi:nil="true" xmlns=""/><LookupName xsi:type="xsd:string" xsi:nil="true" xmlns=""/><CreatedTime xsi:type="xsd:dateTime" xsi:nil="true" xmlns=""/><UpdatedTime xsi:type="xsd:dateTime" xsi:nil="true" xmlns=""/><Addresses soapenc:arrayType="ns2:TypedAddress[1]" xsi:type="soapenc:Array" xmlns=""><ns2:TypedAddressList action="add" xsi:type="ns2:TypedAddress"><City xsi:type="xsd:string" xsi:nil="true"/><Country xsi:type="ns1:NamedID" xsi:nil="true"/><PostalCode xsi:type="xsd:string" xsi:nil="true"/><StateOrProvince xsi:type="ns1:NamedID" xsi:nil="true"/><Street xsi:type="xsd:string">pp 222.222.2222</Street><ValidNullFields xsi:type="ns3:AddressNullFields" xsi:nil="true" xmlns:ns3="urn:nullfields.ws.rightnow.com/v1_2"/><AddressType xsi:type="ns1:NamedID"><ID id="1" xsi:type="ns1:ID"/><Name xsi:type="xsd:string" xsi:nil="true"/></AddressType></ns2:TypedAddressList></Addresses><Banner xsi:type="ns2:Banner" xsi:nil="true" xmlns=""/><CRMModules xsi:type="ns2:CRMModules" xsi:nil="true" xmlns=""/><CustomFields xsi:type="ns4:GenericObject" xmlns="" xmlns:ns4="urn:generic.ws.rightnow.com/v1_2"><ID xsi:type="ns1:ID" xsi:nil="true"/><LookupName xsi:type="xsd:string" xsi:nil="true"/><CreatedTime xsi:type="xsd:dateTime" xsi:nil="true"/><UpdatedTime xsi:type="xsd:dateTime" xsi:nil="true"/><ObjectType xsi:type="ns4:RNObjectType" xsi:nil="true"/><GenericFields dataType="STRING" name="orgs/c$url" xsi:type="ns4:GenericField"><DataValue xsi:type="ns4:DataValue"><Base64BinaryValue xsi:type="xsd:base64Binary" xsi:nil="true"/><BooleanValue xsi:type="xsd:boolean" xsi:nil="true"/><DateTimeValue xsi:type="xsd:dateTime" xsi:nil="true"/><DateValue xsi:type="xsd:date" xsi:nil="true"/><DecimalValue xsi:type="xsd:double" xsi:nil="true"/><IDValue xsi:type="ns1:ID" xsi:nil="true"/><IntegerValue xsi:type="xsd:int" xsi:nil="true"/><LongValue xsi:type="xsd:long" xsi:nil="true"/><NamedIDHierarchyValue xsi:type="ns1:NamedIDHierarchy" xsi:nil="true"/><NamedIDValue xsi:type="ns1:NamedID" xsi:nil="true"/><ObjectValue xsi:type="ns4:GenericObject" xsi:nil="true"/><StringValue xsi:type="xsd:string">http://envronemnt.url/e2-orn</StringValue></DataValue></GenericFields></CustomFields><FileAttachments xsi:type="ns2:FileAttachmentCommon" xsi:nil="true" xmlns=""/><Industry xsi:type="ns1:NamedID" xsi:nil="true" xmlns=""/><Login xsi:type="xsd:string" xmlns="">ORNP</Login><Name xsi:type="xsd:string" xmlns="">ORNP</Name><NameFurigana xsi:type="xsd:string" xsi:nil="true" xmlns=""/><NewPassword xsi:type="xsd:string" xmlns="">xxxxxxxxx</NewPassword><Notes xsi:type="ns2:Note" xsi:nil="true" xmlns=""/><NumberOfEmployees xsi:type="xsd:int" xsi:nil="true" xmlns=""/><OrganizationHierarchy xsi:type="ns1:NamedID" xsi:nil="true" xmlns=""/><Parent xsi:type="ns1:NamedIDHierarchy" xsi:nil="true" xmlns=""/><SalesSettings xsi:type="ns2:OrganizationSalesSettings" xsi:nil="true" xmlns=""/><ServiceSettings xsi:type="ns2:OrganizationServiceSettings" xsi:nil="true" xmlns=""/><Source xsi:type="ns1:NamedIDHierarchy" xsi:nil="true" xmlns=""/><ValidNullFields xsi:type="ns5:OrganizationNullFields" xsi:nil="true" xmlns:ns5="urn:nullfields.ws.rightnow.com/v1_2" xmlns=""/></RNObjects></RNObjects><ProcessingOptions xsi:type="ns6:CreateProcessingOptions" xmlns:ns6="urn:messages.ws.rightnow.com/v1_2"><SuppressExternalEvents xsi:type="xsd:boolean" xmlns="">false</SuppressExternalEvents><SuppressRules xsi:type="xsd:boolean" xmlns="">false</SuppressRules></ProcessingOptions></Create></soapenv:Body></soapenv:Envelope>

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