Creating CustomFields using SOAP / PHP (6 Comments)

Topic by Roy

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I've given up on trying to populate a custom object, instead we are now trying to fill a custom field... but for some reason the DataValue field isn’t being populated. Here is my code:

      $generic_namespace = 'urn:generic.ws.rightnow.com/v1_2';

      $GenericField3 = new RNGenericField();
      $GenericField3->name = 'customfield';
      $GenericField3->dataType = 'STRING';
      $DataValue3 = new RNDataValue();
      $DataValue3->StringValue = '1234567890';

      $GenericField3->DataValue = $DataValue3;
      $genericObject3 = new RNGenericObject();
      $genericObjectType3 = new RNObjectType();
      $genericObjectType3->TypeName = 'IncidentCustomFieldsc';
      $genericObject3->ObjectType = $genericObjectType3;
      $genericObject3->GenericFields = array($GenericField3);

      $genericFields = new RNGenericField();
      $genericFields->name = 'c';
      $genericFields->dataType = 'OBJECT';
      $DataValue4 = new RNDataValue();
      $DataValue4->ObjectValue = $genericObject;
      $genericFields->DataValue =  $DataValue4;

      $genericObject = new RNGenericObject();
      $genericObjectType = new RNObjectType();
      $genericObjectType->TypeName = 'IncidentCustomFields';
      $genericObject->ObjectType = $genericObjectType;
      $genericObject->GenericFields = array($genericFields);

      $genericObjectNS = new SoapVar($genericObject,SOAP_ENC_OBJECT,null,null,'CustomFields',$generic_namespace);
      $Incident->CustomFields = $genericObjectNS;

This results in the following XML:

<ns1:CustomFields xsi:type="ns2:GenericObject">
          <ns2:ObjectType>
            <ns2:Namespace xsi:nil="true"/>
            <ns2:TypeName>IncidentCustomFields</ns2:TypeName>
          </ns2:ObjectType>
          <ns2:GenericFields dataType="OBJECT" name="c">
            <ns2:DataValue/>
          </ns2:GenericFields>
        </ns1:CustomFields>

When I looks at the documentation I can see DataValue should contain an ObjectValue.  As you can see, when I give the DataValue a property called ObjectValue it is simply ignored… I tried explicitly setting namespaces and types, but to no avail.

Does anyone have an idea on how to set a custom field in RightNow using PHP SOAP?

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